Last updated: June 23, 2026
Film Lab Pro ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2.1 Information You Provide
2.2 Information Collected Automatically
2.3 Information from Third Parties
We may receive limited profile information (name, email) from OAuth authentication providers (e.g., Google) when you choose to sign in using those services.
We use the information we collect to:
We do not use your images or personal data for advertising purposes, nor do we sell your data to third parties.
Film Lab Pro integrates with third-party AI services to power advanced features. When you use these features, your images are transmitted to the applicable provider:
By using AI-powered features, you consent to your images being transmitted to these third-party processors for the sole purpose of providing those features to you. We contractually require these providers not to use your data for training their models or any purpose other than delivering the requested service.
We are not responsible for the data practices of third-party providers beyond our contractual obligations with them.
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
We retain your account information and project data for as long as your account is active. You can delete individual projects from your Library at any time. To request deletion of your entire account and all associated data, contact us at privacy@filmlabpro.com. We will fulfill deletion requests within 30 days, subject to any legal obligations to retain certain data.
Anonymized or aggregated usage analytics may be retained indefinitely as they cannot identify you individually.
We use the following types of cookies and similar technologies:
We do not use third-party advertising cookies or cross-site tracking. You can disable cookies in your browser settings, though this will prevent you from logging in and using the Service.
We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and secure cloud infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.
In the event of a data breach that affects your rights and freedoms, we will notify you and applicable regulatory authorities as required by law.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@filmlabpro.com. We will respond within 30 days.
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our systems immediately. If you believe we may have collected information from a child under 13, please contact us at privacy@filmlabpro.com.
Film Lab Pro operates from and processes data in the United States. If you are located outside the United States, please be aware that your information may be transferred to and processed in the US and other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. Where required, we rely on Standard Contractual Clauses or other appropriate safeguards for international transfers.
California residents have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. You have the right to know what personal information we collect, use, disclose, and sell (we don't), the right to delete your personal information, and the right to non-discrimination for exercising your rights. To submit a request, email privacy@filmlabpro.com with the subject line "CCPA Request."
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal bases for processing your personal data include: (a) performance of a contract (to provide the Service); (b) legitimate interests (improving the Service, preventing fraud); and (c) your consent (for optional features like AI processing). You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will update the "Last updated" date at the top of this page and, for material changes, provide notice through the Service. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: